Compared to many other professions, veterinary science is not what you would call a high performer on the salary front. Depending on who you ask, vet wages fall somewhere between that of a plumber and a hat rack. But is this necessarily true? Over the 20-odd years of my career I’ve met a lot of... Continue Reading →
5 Commonly held beliefs in veterinary science that don’t do us any good – Part 1.
Photo courtesy of Michael Weinhardt Photography: So Many Other Things. At work, as in life, what we think largely determines how we feel, and how we feel becomes how we act and interact. Through our actions and interactions we put out a certain energy into the world that those around us will absorb and radiate... Continue Reading →
The dreaded client complaint
Regardless of how well you conduct yourself and how thorough you are in your work, it's inevitable that you’ll occasionally be on the receiving end of a client complaint. This will always suck. When someone criticises you it is very natural to feel a strong negative emotional response. The emotional control centres of your brain interpret criticism... Continue Reading →
When it hits the fan: dealing with mistakes part 2
In a previous post, we looked at how to think about making mistakes, and how to not let the fear of mistakes stop us from extending ourselves. But what do we do when what we fear has happened? When you’ve done something, or didn’t do something, and the outcome for your patient has not been... Continue Reading →