Hacking Client Communication

  You can spend a lifetime learning about communication. Countless books, online resources, coaches and entire university degrees are readily available to educate and inform. Unfortunately most of us don’t have spare lifetimes to commit to this, meaning that the active improvement of communication skills often get relegated to ‘something I’ll do later.’ Yet the... Continue Reading →

Dealing with mistakes: Part 1

  It’s the weekend. You’ve had a challenging week at work, but you coped, and it’s over. You’re sitting in the sun with a few friends at your local pub relaxing with a drink when your phone lights up: work calling. A small crack appears on the edge of your previously contented state of mind.... Continue Reading →

Blog at WordPress.com.

Up ↑